Privacy Policy

At Indiapharma.com, accessible from https://www.Indiapharma.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Indiapharma.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Indiapharma.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

Indiapharma.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Indiapharma.com uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

• Google

  https://policies.google.com/technologies/ads

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of IndiaPharma.com

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on IndiaPharma.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Indiapharma.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Indiapharma.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR NOTICE FOR USERS IN THE EUROPEAN ECONOMIC AREA (EEA), SWITZERLAND & UNITED KINGDOM

1. Who Is the Data Controller?
IndiaPharma.com is owned and operated by AGB PharmaB2B LLP (doing business as “PharmaB2B”) ("we", "our", or "us").
Registered address: AGB PHARMAB2B LLP
Email: support@indiapharma.com
 

2. Legal Basis for Processing Your Data
We collect and use your personal data only when we have a valid legal basis to do so under GDPR. These include:

• When you create an account or engage our services, we process your data based on contractual necessity.

• When you submit a contact form or enquiry, we process your data based on our legitimate interest to respond and provide support.

• When you make a purchase or upgrade to a paid plan, we process billing data based on contractual necessity and legal obligations.

• When you subscribe to newsletters or marketing emails, we rely on your consent (which you can withdraw at any time).

• When we use cookies or analytics to improve our website, we rely on legitimate interest or consent, depending on the cookie type.

• In cases where we need to comply with laws or defend our legal rights, we may process your data under legal obligation or legitimate interest.

3. Your Rights Under GDPR
If you are located in the EEA, Switzerland, or the UK, you have the following rights:

• The right to access your personal data and receive a copy.

• The right to correct or update inaccurate or incomplete data.

• The right to request deletion of your data under certain conditions ("right to be forgotten").

• The right to restrict or object to certain types of processing.

• The right to receive your data in a portable format and transfer it to another provider.

• The right to withdraw your consent at any time if consent was the legal basis.

• The right to object to direct marketing or processing based on our legitimate interests.

• The right not to be subject to decisions based solely on automated processing.

To exercise these rights, please contact us at support@indiapharma.com. We aim to respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority.

4. International Transfers of Data
Your data may be stored and processed in India or other countries outside the EEA, UK, or Switzerland. When we transfer personal data internationally, we ensure that appropriate safeguards are in place, such as:

• European Commission Standard Contractual Clauses (SCCs)

• Adequacy decisions for certain jurisdictions

• Your explicit consent (where legally required)

Copies of transfer safeguards can be provided upon request.

5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected. Typical retention durations include:

• User account data: as long as the account remains active, and up to 7 years afterward for legal or tax purposes.

• Marketing data: until you withdraw your consent.

• Transactional and billing data: for at least 8 years as per tax and accounting requirements.

After the retention period, we securely delete or anonymize the data.

6. Data Security Measures
We use appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption for data in transit

• Encrypted storage for sensitive information

• Role-based access controls

• Firewalls and regular security assessments

• Employee access restricted to need-to-know basis only

7. Data Breach Notification
If we detect a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals as required under GDPR.

8. Use of Cookies
We use cookies and similar tracking technologies to enhance your experience and improve our services. Where required, we obtain your consent before placing non-essential cookies and provide a banner for managing preferences. For more details, please refer to our Cookie Policy.

9. Updates to This GDPR Section
We may revise this section from time to time to reflect changes in the law or our practices. When we do, we will update the date and notify you if required.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Indiapharma.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.